This website has been developed by the NZ Transport Agency to provide vehicle owners with information to assist in the identification of and management of vehicle related safety recalls. It has been developed with the cooperation of the Motor Industry Association (MIA) and the Ministry of Consumer Affairs.

The Land Transport Rule: Vehicle Standards Compliance 2002 Section 2.3(4) requires appointed new vehicle entry certifiers (vehicle manufacturer’s representatives) to advise the NZ Transport Agency as soon as practicable after they become aware of a defect in a manufacturer’s production run or quality control process that may affect the safety performance of a vehicle that has been inspected and certified.

For used vehicles imported into New Zealand, while the responsibility to address any safety recalls lies ultimately with the vehicle manufacturer overseas, the importer of the vehicle also has a responsibility under New Zealand consumer law to ensure the product they are supplying is safe and fit for purpose.

The Motor Industry Association, in conjunction with NZTA, have developed a code of practice that outlines the responsibilities and obligations in relation to both new and used vehicle safety.

The NZTA vehicle safety recalls process is endorsed by the Ministry of Business Innovation and Employment, who commend the MIA and their members for their proactive approach in the management of vehicle related safety recall campaigns. For more details on product safety recall requirements please visit the Ministry’s Consumer Protection web site.